Jayanta-Kumar Pradhan

Incident Management restores normal service operation while minimizing impact to business operations and maintaining quality.

OBJECTIVES • Identify and eliminate the root causes of incidents • Prevent recurrence of known errors and issues • Minimize the impact of unavoidable incidents...

A change is the addition, modification, or removal of anything that could have an impact on an IT service. Change management is the process of...

In ServiceNow, the Service Catalog is a self service portal where users can browse and request various services and products offered by an organization. It...

• It’s an online platform created by ServiceNow • Allows users to ask questions, share knowledge, and solve problems • Connects ServiceNow professionals, developers, and...

ServiceNow University is the official learning platform provided by ServiceNow for individuals who want to learn how to use the ServiceNow platform. Whether you're a...

REST Integration in ServiceNow Two different applications communicate with each other and share data called integration

The idea for developing the Premium Service Management System originated from observing real-time challenges in managing recurring premium services within IT service management systems like...

ServiceNow makes the world work better for everyone Servicenow is a IT Service Management tool designed as per ITIL guidelines. • This is a cloud...

Innovative ServiceNow Technology Solutions For Business SysNow software is designing, developing, implementing, and maintaining ServiceNow applications and platforms, including but not limited to Software as...