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Presentations
Welcome to SYSNOW
Intro to ServiceNow
User Administration
Incident Management
Problem Management
Change Management
ServiceNow Community
Update Sets
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Home
Development
User Administrations
Curriculum
3 Sections
6 Lessons
3 Hours
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Section 1
1. Creating groups 2. Users and Departments
3
1.1
Lesson 1
1 Hour
1.2
Lesson 2
1 Hour
1.3
Quiz 1
30 Minutes
11 Questions
Section 2
Concept of delegation And Customizing user profile
3
2.1
Lesson 1
1 Hour
2.2
Lesson 2
1 Hour
2.3
Quiz 2
30 Minutes
10 Questions
Section 3
Roles & group membership
3
3.1
Lesson 1
30 Minutes
3.2
Lesson 2
1 Hour
3.3
Quiz 3
20 Minutes
10 Questions
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